Increase Your Reviews and Bring Your Customers Back

Online reviews are no longer a luxury: they are a necessity. Today, customers choose where to eat based on what others say. And if you don't have enough positive reviews, you simply don't exist.

In this article, we explain how you can turn a simple "Leave us a review?" into a fun and memorable experience for the customer, which will also make them want to come back.

The Problem: Nobody Wants to "Do You a Favor"

Asking for a review is often awkward. Your waiters do it at the end of the meal when the customer is ready to leave, or you mention it on a sign that nobody reads. The result: few reviews, or even negative ones if the customer had a long wait.

Additionally, many customers are overwhelmed: they've left so many reviews that they no longer feel motivated.

The Solution: Turn It Into a Game

Instead of asking for a "favor," propose a game: a digital roulette where they can win something for leaving a review on Google.

How does it work?

The customer scans a QR code.
Leaves a review on Google.
The prize roulette is automatically activated.
Wins something: from a free coffee, a 2-for-1 deal, or a dessert on their next visit.

Immediate Benefits

✅ Increase the number of real and positive reviews.
✅ Gamify the process: the customer has fun.
✅ Build loyalty without spending on advertising.
✅ Customers return to redeem the prize.
✅ We can automatically remind them to do it before it expires.

What If I Don't Want to Give Anything Away?

Many prizes can be low-cost or even sponsored. For example:

A shot offered by a beverage brand.
A QR code that accumulates entries for a monthly free dinner.

It's not about giving everything away, but about creating an experience.

Does This Really Work?

Yes. Restaurants that used to receive 1 or 2 reviews a month now receive between 20 and 40.

And the best part: customers come back.

Frequently Asked Questions

Do I need a tablet or special system?
No. Just print a QR code for each table or add the QR code to your receipt. We handle everything else.

What if someone doesn't leave a review and wants to spin the roulette?
The system verifies that they open the reviews, but in any case, the email sent to the customer includes a link so you can ask them to show you the review they left.

Can the prizes be changed?
Of course. You decide what to offer, when, and to whom.